Navigator in Munising

Well I had to wait to be seated, I had to wait for my food, the food took a few minutes to get it ..Food was great, staff were friendly, but very busy..Then I left, I didn't have to clean up the dishes, I didn't have to sweep the floor, Good things take time, STOP complaining so much people....You try to serve 100 + people..Love the people, town and place...

Looked like a nice place from the outside, and we liked the decor very much. That's where the good experience ended. Had a hard time getting a wait-staff to take our order. Food was substandard, greasy,and served cold. Most in our party didn't eat the food. We left hungry (after paying a $110.00 bill for 6 people). We grabbed some Subways on our way out of town and enjoyed them in the car. Bad service, bad food, and very high prices. But if you only like quaint nautical decor, then this place may be for you. Do yourself a favor and avoid this place. It was a big downer after a wonderful boat tour.

Bad. Servers were surly. Food wasn't good. Don't mind paying money for good food, but this was good money for bad food. Our mustard bottle was caked in dark brown dried mustard, and expired 3 years ago. 3 YEARS AGO! And our server was perturbed that I pointed this out. If I could post a picture on this review I would. Beautiful location.. what a waste.

Clean with friendly service. Breakfast all day, and a decent selection of vegetarian options. Had the meatloaf platter and wife had Hawaiian veggie burger, both very good.

Closed in the winter. Open in the summer.

Great food,.Outstanding, Friendly service. Nice sit down atmosphere. Everyone in our party (8 I think) enjoyed their food. A couple were surprised by the large portions.Right next to Pictured Rocks Boat tour. You can go buy your Boat Tour Ticket, then walk up and have some food before your tour begins.Recommend!

Great service, great food. Walked in late and had our food within 10 minutes. Excellent burgers and fries.

I'm giving 5 stars because I think this restaurant has been unfairly reviewed. The food is good. The service is slow. BUT YOU ARE IN THE UP! It's all a different pace here. Relax and get past the slow service and you will enjoy your meal. Just know ahead of time you will be there at least an hour.

Excellent service and great food!! I did not experience anything like the negative comments prior to this one. Speaking of service, it was pouring rain and our waiter left to pick up an elderly couples car and pulled up to the front door. When customers told him that was a nice thing to do, his response was, "It was the right thing to do". Cannot say enough, this place has been underrated. Stop there if you can!!

Our experience was fairly good. The flies and sticky tables and higher prices (10.50 for a fish sandwich with fries) that many other reviews mentioned is a real thing. The food was good though and our server was very friendly. The biggest gripe was the hostess seating us next to a table with very unruly/uncontrolled children on the street side of the restaurant when there were many open tables with lake views and a much quieter setting available. We'll return, but ask specifically for a better table.

This restaurant offers a wide selection of meals. The service was fine once we were able to get seats on a busy summer day. Our meals were just fine and we had a great time..

Good place for a short pit stop after your cruise.

This restaurant had THE WORST service we have ever experienced! We waited to be seated forever, we waited for someone to get us drinks forever, and we waited forever to get our bill after we had finished eating. And I had to go and find our waiter to ask for the toast that came with my meal and she didn't even know what toast I had ordered and when she brought it back to me it was cold and burnt. Tables hadn't been cleared the entire time we were there (which was over an hour) and there was a line out the door. This place needs new management and a dress code for the servers!!

I have no idea why this place has such a low rating. It's a nice small place right in the heart of the city. All our dishes were awesome. The Southern Cross omelette was a clear favorite for me.

We watched 5 employees walk passed us, prior to us being greeted, upon following the directions of waiting to be seated. The waitress said "I'll seat you guys at this table because this is the only one clean." Today was in the 80s, we had just done the pictured rocks cruise in absolute sunshine and was really looking forward to a nice meal and some air conditioning--this restaurant did neither--no a/c but they had front and rear doors open which provided an excessive amount of fruit flies and flies in the restaurant.

Best chicken tenders ever! Relaxing atmosphere, great food and close proximity to the Pictured Rock Cruises makes the Navigator a no brainer.

A must stop in Munising! Anytime I go hiking on pictured rocks I eat there before to fuel my adventures. Very friendly service and the only lake view in town. Food is great at a reasonable price!!!!!

The absolute worst service experience at a restaurant ever. We walked in, stood by the door and despite several people working and looking around for things to do, we were never even greeted. We waited almost fifteen minutes and the only words spoken were by a waitress telling one of the girls to move her arm because she had to put her tray where our daughter's friend was leaning against the wall. Totally ignored. There were multiple tables open and we were not even acknowledged as people. The staff needs to go to some sort of service training. I have never had such a bad experience. We went a couple miles east to a place called Foggy's, and had a great meal and a great server. Do not waste your money here.

The staff here is courteous and welcoming. We ate breakfast and dinner here. Breakfast was great, I was really happy. I got the baked whitefish and rice for dinner and wasn't impressed. The whitefish was fishy and the rice bland. My husband got the pastie with gravy and seemed happy. I'd still eat here again.

Good meal. Nice view.

We just got done kayaking and we didn't want to go to the beer bar that was named with some random letters so we went here. We were seated promptly and I guess we got lucky with the waitress becuz she was nice. However there were flies and dead bugs everywhere and the table(s) were nasty. It took like 5-10 min. Just to get drinks and the waitress apologized Becuz they were 'full'. Well, 'full' isn't only a table and a half with people in it. Anyway, there were servers and cooks yelling at each other and it took like another 30 min to get the food. The chicken tasted like fish and the fries were burned. And the tea came with a little meddle something inside and I think it was the first time I heard a waitress swear. Overall, if I could give this place a negative star, I would. If u want to navigate, navigate somewhere else. Seriously.

When we arrived, they had a sign out that said "Seat Yourself". So we found a booth next to a window. We had high expectations. The furnishings were nice, everything seemed clean. So after we sat, we waited, and waited. A waitress walked right past us after about 10 minutes without even looking at us. Another group came in about that time and another waiter went right to them. It was like my wife and I were invisible. So after seeing that, we just got up and left. They did not seem busy, otherwise we would have cut them some slack and waited them out.

Ordered a pickup and they were on time to have it ready. But the food wasn't that great. No sauces or dressings in the burgers, so didn't taste great. Staff was helpful making it 4 star rating

The service is awesome. Was such a nice place we came back a second time. The best biscuit and gravey we have ever had.

Do yourself a favor and navigate anywhere but this restaurant! Extremely poor service, took a while to be seated and waitress had an attitude when taking my family's order and serving our drinks (getting two of said drinks incorrect in the process). We placed our order & waited over a half hour; people that came in long after us were receiving their food regularly & after an excessive wait we simply had to walk out and go to the Falling Rocks Restaurant across the street. For the high prices I would've expected a much better establishment, and while the place looks nice & the location is beautifully placed by the Munising lakeshore, I definitely would never return here.

Every thing was fine in my opinion, the nautical theme was very cool, the staff was nice and friendly. We only had appetizers and they were good. Nice selections in the menu, we'll stop in again when we're in town next.

The location of the Navigator with the Lake View is nice. We were concerned with all the negative reviews, but when we sat down at Rita's table, we were met with the love and care of a great home cooking restaurant. Rita recommended the meatloaf and Pastie... Both were great. This restaurant does not deserve any negative comments. We will be back!!!

Terrible service! Place is very unclean (flies everywhere, tables not cleared for 30+ minutes, cleaning rags laying everywhere). Never tasted the food as we waited 1hr and it never came.DO NOT WASTE YOUR TIME OR MONEY HERE!!!There are several other options in town. This place survives on its proximity to the Pictured Rocks boat tours port.

Breakfast served all day. Beer and wine. Diverse menu. Friendly service. We eat here a lot when we're in the area.

Don't even know what the food was like because we left after being treated horribly by a rude waitress. Stopped there on Fri. evening after a Pictured Rocks boat cruise for dinner and were told it would be about a 10-15 min. wait which was fine. After waiting that long the waitress yelled at us from the back that there were only 2 of them working so it would now be another half hour. Never a "sorry for the inconvenience" or any type of aplology at all. We understand busy but that is no excuse for rudeness!!

This restaurant is the WORST place I've ever been to! My fiance and I were at the restaurant Friday, Sept 29th after driving up to Munising to have a nice weekend. She had fish and chips and I had the all you can eat fish. She said her dinner tasted like it came from a fast food place while mine tasted like it had turned bad. I took one bite from what I was told was trout and immediately gagged! It was PUTRID! I told the waitress and she asked me if I wanted more. I told her no thanks and asked for the bill. Not only was I not given a credit for my dinner, I was charged full price for just 1 bite! Needless to say I will never go back to The Navigator!! I cannot stress enough how bad that was! If you read this review and still go there, it's all on you. You've been warned!

Great waitress. She understood what it's like to be with hungry kids. We had stopped at another place down the road and couldn't get any one of the three waitress to stop at our table or even drop off menus. Glad we found this place. The food was fast, hot and plentiful plus the kids were treated with a 'prize' for behaving and eating their meals. Would definitely go back.

I think some people go to little tourist towns with skewed expectations. This is the UP... up north. I ordered the "Decks Hand" and it was awesome. The food is good here, the restaurant is nice (nothing extraordinary) and the staff is as good as I'd expect in a town like this. I would come back.

Fast service, food was amazing, and the fries and delicious! I would definetly recommend this place for anyone who is doing the pictured rocks tour like we did. Offers great outdoor seating with a nice veiw of the lake!

Gluten free choices. Fresh fish from Lake Erie caught daily. Not breaded. Delicious. Lovely atmosphere with some tables that look out on the lake and boat tour launch dock. Lots of fun boats and local boat stories all around. Very kid friendly. Fun coffee cups.

Good fried chicken. Wonderful waitress. And the other sang along with the music, great!

Family enviroment, amazing food, affordable prices. Best places to eat and relax in Munising!

Always great food and phenomenal service! Brian was our waiter and he was very knowledgeable about the menu and knew exactly what to recommend. We eat here every year when we visit.

Our waitress was amazing, and the food was even more amazing. I'm so glad we decided to stop here. I'm sure my family and I will be back next time we come through Munising.

We were pleased with our meals and especially with our server Zachary. A most sincerely pleasant person.

Quick light bite to eat late, very personable staff. Reasonable prices, we'll be back on future trips to the UP :)

Last visit was the last visit. It had been going down hill for the past 3 years. Last time the eggs, over easy, were hard cooked and cold. The potatoes were not cooked through. And cold. The toast was un-buttered. And cold. It's filthy. The tables are sticky and wobble so badly that the coffee spills.Was going to get coffee there today anyhow, but realized from signs they have posted that they don't respect the Constitution. Looked them up on Facebook and they are confederate flaggers. Done. I am an American, not a traitor.

We came from Lansing and stop here for a grab of bite. But I guess this is a racial place for us Asians. A group of us walked in and all of the customers just couldn't stop staring at us. The two waitresses glanced and then turned away like there was nobody while we were still standing by the entrance, looking at them. I can't imagine what kind of people in Michigan would still be racists in this way. Very disappointed that Asians were just not welcomed in this place.

Pretty bad service. It's wasn't too busy yet we were left standing at the door. Apparently no one wanted to seat us. About five minutes later someone finally came to seat us. Waiting well over 30 minutes to get our breakfast. Again, no one ever came to check for beverage refills. No one came to explain the wait. Horrible customer service. Follow-up; The food finally arrived. Very lackluster, but after the level of services we received, I wasn't expecting much. The eggs I'm certain came from a carton (not fresh) and they don't use real cheese in their omelettes. I don't see a reason to return.

Textbook definition of tourist trap. Extremely bad service, overpriced food, and stale sides. Don't recommend at all.

Would definitely not recommend this place to anyone that's wants a take out. They forgot an entire entree and appetizer and still charged us for it. The food was abysmal. The lasagne and ravioli couldn't even be differentiated..

Pleasant atmosphere with helpful friendly staff. Food was of a high standard and variety to choose from. Has outside dining area with lovely view of lake. Ideal for pre or post lake cruises.